millions of students the world over, I was trapped in 2006 when,
unable to afford anti-viral software, I accepted free software
from the university I attended on the uni's free welcoming disc.
None of the free software seemed of any use, except a thing
called Symantec AntiVirus. I was a little wary at first, but
when assured that it was made by big name software company
Nortan, I assumed that it was safe to load it onto my
I loaded it
and found two things quickly. Firstly, Symantec is an extremely
weak antivirus software, missing most viruses on my system. A
fact that can be gauged by the speed of your PC/MAC. If it is
incredibly slow when you have only one or two things open, this
means that you have many (perhaps hundreds) of strong viruses on
When my PC
slowed almost to a stop, so that it could take an hour just to
open a blank Word document, a friend of mine, Vita, who is a PC
wizard, suggested that I lash out on the student edition of PC
Tools Spyware Software. At $49.95 a year, this was a lot for a
full-time student. However, PC Tools soon proved its worth.
It soon detected nearly five hundred (500) viruses on my system
and over the space of an hour (my PC had all but stopped, even
getting PC Tools to download then run was not easy), it managed
to remove all of the viruses and low and behold my system was
working hundreds of times faster than previous.
So I decided
that I did not need the useless Symantec software and tried to
remove it. First problem: it has no built in uninstall
mechanism as most (if not all) honest software products have.
Secondly: Control Panel/Add or Remove Software could not remove
it fully. Thirdly: when I went into C:\Program Files\Symantec
and tried to physically delete the Symantec files by highlighting
and deleting, the following files would not delete: Cliproxy.dll,
Cliscan.dll, DefUtDCD.dll, DefUtDCS.dll, DefWatch, DoScan,
I2ldvp3.dll, Navap32.dll, NAVLU.dll, NAVNTUTL.DLL, Rtvscan,
SavRT32.dll, SymProtectStorage.dll, and a hidden folder
seem to be the virus file designed to self protect and stop you
from removing these files from your system.
you can remove anything from your system if you reformat your
hard disc drive, this will remove anything including the most
stubborn viruses from your system. But I am going to assume for
now that you do now want to do this, because it is very time
consuming and you need to have a total backup of your system and
know where all of your system discs are. Like most people who
have had the same PC for nearly ten years, most of my Windows
discs are long lost. Yes, I know, Microsoft says to buy a built
in wall safe and keep all your discs vacuum sealed for eternity!
But in reality no-one actually does that.
So how can
we remove the Symantec Virus from our system, if we can at all?
I decided to do a Google search in the hope that this would
reveal something. Yes it did. It revealed that there are
millions of people around the world asking on the internet, "How
do you remove the Symantec virus from your PC [or MAC]?" Not
give Norton/Symantec the benefit of the doubt I did a Google
search for Symantec and found their site. Will they help you to
remove their virus from your system? Yes, on one of two
conditions. One, you have a purchased version and you are still
paying manually for support. Two, if you have a free version,
you can pay them for a year's support and they will then tell you
how to uninstall it. It seems there is an uninstall mechanism
for Symantec, however, they do not include it with the cheap/free
versions, you have to pay for it.
Is the word
Scam springing to the minds of anyone besides me?
At one stage
I tried to download a free month's trial of Norton to test if it
was worth buying. When I tried to install it I got an error
message: "You already have Symantec on your system. You will
need to remove it first before you can install Norton's trial
version." Now if they had said, "You already have Symantec on
your system. Would you like us to remove it so that you can
install Norton's trial version?" Then I would have been more
inclined to believe Symantec can be removed.
But with the
message, "You already have Symantec on your system. You will
need to remove it first before you can install Norton's trial
version." I can only assume that either Norton has no clue how
to remove the Symantec virus from your system, or … well, let's
just say the term scam keeps flashing in my mind like a carnival
red light! You need to buy a year's support from Symantec
first, it seems, to remove the Symantec virus from your system
before you can have a "free" trial of Norton. So much for the
trial version being free!
midway through writing this article, I had a brainstorm, which
partially worked. I just went into the Start Menus found a file
called Symantec Client Services. I deleted it, and this allowed
me to delete manually by highlighting then deleting one file at a
time: DefUtDCD.dll, DefUtDCS.dll, DoScan, I2ldvp3.dll, NAVLU.dll,
SymProtectStorage.dll, and Rtvscan. Leaving me with:
Cliproxy.dll, Cliscan.dll, DefWatch, Navap32.dll, NAVNTUTL.DLL,
SavRT32.dll, and hidden folder VPTray. Which I still cannot
remove from my system. Still I have made some progress even
while writing this article.
brainstorm: I have just tried to use the DAP (Download
Accelerator Plus) Shreader file on the remaining Symantec files.
It failed to shred any of the seven remaining files or the
hidden folder. So they are shred protected!
I have just
renamed VPTRAY "crap" in the hope that a name change would allow
it to be deleted. No such luck. I now have a hidden folder
named "crap" which cannot be removed from my system.
thing I've just learnt from Google: Go into C:\Program
Files\Common Files\Symantec Shared and try to delete Symantec
files in there. Well, here goes.
managed to delete most files from C:\Program Files\Common
The ones I
cannot remove at this stage are: ccEvtMgr, ccL35.dll, ccSetMgr,
ccVrTrst.dll and a folder, SSC now containing only one file:
I am now
going to risk complete disaster by restarting my PC. After
first backing up this essay!
Okay, I am
back on my PC having chickened out a little and only half deleted
the C:\Program Files\Common Files\Symantec Shared files, putting
them into the rubbish folder, but not double deleting
I have since
gone into C:\Program Files\Symantec and tried to remove the
remaining files. I have removed: Cliproxy.dll, Cliscan.dll, and
NAVNTUTL.DLL, and hidden folder "crap". Leaving me with:
DefWatch, Navap32.dll, SavRT32.dll.
Now at this
stage I am assuming that you already know how to go into My
Computer/Control Panel to manually remove files from Add/Delete
Programs? You will only get partial success with Norton or
Symantec products, since they are designed to be
you will need to do as I have done above, go into C:\Program
Files\Symantec AntiVirus and C:\Program Files\Common
Files\Symantec Shared to manually highlight and
files/folders. You may find you have to do this one file/folder
at a time to get anything to delete.
But you should get rid of most Symantec files. For simplicity
I am assuming at this stage that you do not have Norton on your
system, only Symantec. Norton and Symantec are made by the same
people, but Norton is usually slightly less of a bugger to remove
I have just
logged on again today. I have attempted to manually
all remaining files/folders in C:\Program
Files\Common Files\Symantec Shared. Complete failure. No extra
files were deleted.
attempted go into My Computer to do a manual search for Symantec.
The Search located C:\Program Files\Symantec
Files\Common Files\Symantec Shared. But again complete failure.
I could not delete either folder, and when I opened each folder
in term, I could not delete any extra files either.
Next a call to Vita got me:
Back up your Registry. This
is most important! If your system freezes regulary or is extra
slow this may be caused by your registry mentioning folders that
your system cannot find!
Once again, go to Start, and
then click on Run. Type in regedit.
Go to the top of the Regedit
Click the plus next to
Go down the thread until you
see Software. Click on Software and scroll down the thread
until you see Symantec. Right click on Symantec and choose
From there go down to
HKEY_LOCAL_MACHINE and search it also for Symantec/Norton.
Restart your PC.
When I went into HKEY_CURRENT_USER
there was no mention of Symantec or Norton. In
HKEY_LOCAL_MACHINE I found a
Symantec folder and right-clicked and deleted it.
I am therefore just about to restart my PC.
Okay I am
back from restarting my PC and I have managed to get on again,
and no yellow dialogue box opening in the bottom right hand
corner of my machine, bugging me about Symantec not being fully
installed. So I seem to be heading in the right
I have also
attempted to delete
the few remaining Symantec files in Project Files. In
C:\Program Files\Common Files\Symantec Shared no success I still
have four files irremovable: ccEvtMgr, ccL35.dll, ccSetMgr, ¸and
a folder SSC containing one file: vpshell2.dll.
C:\Program Files\Symantec AntiVirus a little success. I have
removed everything except one file: DefWatch.
back to regedit: I have attempted the rest of this procedure, but
found nothing else to delete.
So no need to restart my PC again.
Well at this
stage I am left with six Symantec files on my PC, one in a folder
and the yellow Symantec dialogue box does not open anymore at the
bottom of my screen when I start/restart my PC, so I am going to
settle for what I have got.
answer the question in the title of this essay: The Symantec
Virus. Can It Be Removed From Your System? No! Not
completely. But you can get damn close. Close enough so
Symantec is not running on your PC, and the irritating dialogue
box no longer opens on the bottom right-hand side of your monitor
each time you start or restart your PC.
the above has been some help to you?