Confessions of a Bank Teller

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Status: Finished  |  Genre: Humor  |  House: Booksie Classic


A peek into the life of a bank teller. And no, we do not get paid to sit simply (contrary to popular belief)

Submitted: October 07, 2017

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Submitted: October 07, 2017

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Confessions of a Bank Teller

Bank job- the ultimate dream for many in India, especially girls. Job security, pension, and what not. So when I told my parents I had landed a bank job(straight out of college) , they were overjoyed. I was just an engineer who desperately wanted a job so I wouldn't have to study further. Besides, a bank job is great, all you have to do is sit there simply, right? Wrong. I had a brief training period( which did not prove as useful as I thought) and then soon enough, I was posted in a rural area. Oh, not in a city, thank God, now I'll have to deal with less customers, right? Wrong. Because it was the only bank in the area, almost the entire population there chose to have an account here. I was placed in the main cash section as soon as I joined. Take money, give money, simple enough. Or so you think. I personally have never had to hold more than 5 currency notes at a time and suddenly people would hand over lakhs of their cash to me. Yes, we do have the counting machine which indeed should feature as one of man's best inventions. So I have a dedicated cash counting machine for myself, I'm equipped with all the blessings technology has to provide which now greatly reduces my workload, right? Wrong. The machine was my best friend, until it backstabbed me one day and stopped working leaving me alone to deal with lakhs of cash. I must say I'm very thankful to our customers for waiting patiently in line as my amateur hands fumbled with counting their cash. By the end of the day, my palms would be brown from all the dirt on the notes rubbing off on my hands(wash hands thoroughly after dealing with currency, huuuuge dirt magnet)There are customers who count so well , I sometimes want to get up and give my job over to them(ofcourse I'm not serious, I like getting my salary credited every month). After three days of my friendless (without the machine) phase, I did learn never to depend completely on the machine and I knew that it was difficult, not impossible. Not to mention that the continuous errors taught me (and the curious customers who always crane their necks to see the machine at work) exactly which compartments to look in for errors and how to open them. Now we're( machine and me) so close that I can detect, just from the sound of the machine, where exactly the problem resides. Those days without the machine were probably the longest days I've ever experienced(still shuddering at the thought of it). But as time passes on, and experience increases, things do seem to be getting easier. I am also extremely grateful to all those customers who take the time out to count their money and write the denomination on the slip before they hand it over. Trust me, it prevents confusion. I also highly respect all the bankers who were working when demonetisation began (man, that must have been tough). Engineering taught me all about electromagnetism and the intricacies of microprocessors, but one thing it did not teach me was patience. However, patience is a virtue I am now slowly learning from my job. Being impatient and irritated with your customers gets you nowhere, you just have to smile through it. Salute to everyone working in the service sector because it really isn't easy to always be calm. I could go on and on about my job but I guess it's time to stop and go back to counting notes. If any of you work in a bank or can relate to the situations I mentioned, do share them in the comments section! Happy banking!


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