The Faceless Customer

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Status: Finished  |  Genre: Horror  |  House: Booksie Classic
A short story that was inspired by my time working in retail.

Submitted: January 19, 2017

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Submitted: January 19, 2017



06:30 and I am already awake, lately I can barely get any sleep. I should just get dressed and then go to work. At least the drive won't take me too long, and I might sneak in some overtime too. I  got into my car and started the engine when suddenly an eerie feeling got hold of me. I couldn't breath, no air wanted to go in or out of my body, I felt my consciousness slipping away, slowly falling asleep. It was in that moment that I awoke to the sound of my alarm clock. 

I didn't waste any time and hurried to work, for I have been late two days in a row, I did not want to hear Andrew's speech a third time. Lucky for me the streets were, compared to other days, empty. As I parked my car my dream came to my mind, is my subconsciousness telling me that I should find a new job? Or was it just a nightmare? I couldn't let that bother me at the moment, I need to focus, smile, greet, be polite, the rules of retail. I greeted Andrew, he just replied with congratulating me on getting here on time. I clocked in and went straight to my post, the register. Everyday it just goes beep, beep, beep, if I ever go crazy then it will be because of that beeping. My day as usual was uneventful, until lunchtime, it was then that I first thought I saw someone strange. A customer entered our store I welcomed him right away, he restrained himself from greeting me and went straight to one the aisles. It was only when he passed me that I saw more clearly. Black trouser, white shirt, nothing unusual about his clothing, but his face seemed without any features, as if it was blank. It must have been my imagination I thought to myself and kept on working without alerting anyone. An hour passed, the strange customer still didn't end up by the registers, nor did I see him leave, I asked Mike to watch over the registers while I check on something. I went into the back and watched the security footage if he left already or not, only thing I noticed was that he entered, but never left. I immediately started going up and down every aisle. I couldn't find him, it was as if he vanished. Maybe he left while I was searching for him, was the first thing that came to my mind. Suddenly I realized how silent the whole shop was. The aisles seemed emptier than usual, I couldn't even hear the register. I started panicking, started to run towards the exit, but I stopped suddenly because I thought I heard something, a sort of metal click. I went into the aisle I heard it from, rather wanting to investigate the sound, it was as if the sound was calling me, I was drawn towards it. In the silence I could hear from afar. It was the second to last aisle that I thought the sound came from, but it was empty, I was the only person there, or so I thought. The same eerie feeling, that overcame me in my dream, creeped up on me. I fell to the ground unable to breath as I was twisting and turning the customer appeared, he approached me and I couldn't believe my eyes. His mouth seemed sealed with scar tissue, eye sockets were empty and black, not black more like they were absorbing the light. He came face to face with me as I flailed on the ground, he kept whispering something over and over. It was hard to understand what it was, or even if it was meant to be understood, but he kept whispering. 

I fell unconscious and woke up a few minutes later, paramedics had already arrived and I was in the ambulance on my way into the hospital, when I saw my reflection. My mouth was sewn shut  and I was missing an eye, I tried to scream, but my voice was stopped by the barrier that was in front of my mouth. I turned to the other side, as much as I wanted to scream before, now I couldn't even move. I was paralyzed by fear, He was right next to me looking directly at me with only a single eye, and smiling with what would seem lips that are forcible held against his face, holding a scalpel from which blood was dripping slowly.

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